The Hiring Process
Hiring feels, to many engineers pulled into it, like an interruption — a few interviews squeezed between real work, a gut-feel thumbs-up or -down. But hiring done well is a process, much like a sales pipeline: a funnel that moves candidates from "never heard of us" to "signed offer," with distinct stages that each need attention. Treating hiring as a deliberate process — not an ad-hoc scramble — is what separates teams that reliably hire well from those that hire by luck. And since people are everything, hiring well is worth the rigor.
The hiring process is how an organization finds and hires people — best understood as a process (a funnel) with distinct stages. This post covers the stages (sourcing, screening, interviewing, deciding, closing), hiring as a funnel, and how to run it well. It builds on why people matter (hiring is the highest-leverage people activity) and sets up interviewing (the next post). Treating hiring as a deliberate process — not ad-hoc — is what makes hiring reliable.
Hiring is a process
The first reframe: hiring is a process — a repeatable sequence of stages — not an ad-hoc activity, and treating it as such makes it reliable:
- A repeatable sequence of stages. Hiring moves through a predictable sequence — from finding candidates to making an offer — and this sequence can be defined, run, and improved like any process (echoing the sales-process and operations themes). Hiring is a process, not a one-off scramble. A definable, repeatable process. Stages, not chaos.
- Process makes hiring reliable. Treating hiring as a deliberate process (defined stages, done well) makes it reliable — reliably surfacing and selecting good candidates — versus ad-hoc hiring (a few unstructured interviews, gut calls), which is inconsistent and error-prone. Process is what makes hiring consistently good. Process makes hiring reliable. Deliberate beats ad-hoc.
- It deserves rigor (people are everything). Since people are the highest-leverage area (the previous post), the hiring process deserves rigor — the effort to do it well pays off enormously (good hires). Under-investing in the hiring process (treating it casually) yields worse hires — a costly false economy. Hiring rigor pays off. Worth doing well.
Hiring is a process — a repeatable sequence of stages that can be run and improved deliberately — and treating it as such (versus ad-hoc) makes hiring reliable; given that people are everything, it deserves rigor. Understanding the stages is understanding the process.
The stages of hiring
A typical hiring process moves through stages from finding candidates to closing the hire — understanding them clarifies the process:
Sourcing → Screening → Interviewing → Deciding → Closing → (Onboarding)
(find (filter to (assess in (choose) (make & (get them
candidates) promising) depth) accept started —
offer) next posts)
- Sourcing: finding candidates. Sourcing is finding potential candidates — through job postings, referrals, outreach, networks. It fills the top of the hiring funnel with candidates. Good sourcing (finding enough of the right candidates) is foundational — you can’t hire well from a poor candidate pool. Find candidates (fill the funnel). Start with a good pool.
- Screening: filtering to promising candidates. Screening filters the candidates down to promising ones worth deeper evaluation (reviewing applications, initial calls) — separating those worth interviewing from those not. Screening focuses interviewing effort on real prospects. Filter to the promising. Narrow before investing.
- Interviewing: assessing in depth. Interviewing is the in-depth assessment of promising candidates — evaluating skills, fit, and potential (the next post covers doing this well). It’s the core evaluation stage, where you determine who’s a good hire. Assess candidates in depth. The heart of evaluation.
- Deciding: choosing. Deciding is choosing whom to hire (or not) based on the assessment — a judgment synthesizing the interview evidence. Deciding well (choosing the right candidates, on good evidence) is where hiring judgment is exercised. Decide who to hire. Choose on the evidence.
- Closing: making and landing the offer. Closing is making an offer and getting the candidate to accept — because great candidates have options, closing (selling the opportunity, negotiating, landing them) matters (a great candidate who declines is a failed hire). Closing is part of hiring (like closing a sale — the sales series). Make and land the offer. Winning them is the last step.
The hiring stages — sourcing (find candidates), screening (filter to promising), interviewing (assess in depth), deciding (choose), and closing (make and land the offer) — are the anatomy of hiring, each a distinct piece of work. Then onboarding (a later post) begins. Seeing the full sequence clarifies hiring as a process. And it’s usefully viewed as a funnel.
Hiring as a funnel
The hiring process is a funnel — like the sales and marketing funnels — and viewing it as one makes it measurable and improvable:
- The hiring funnel. Candidates enter the top (sourcing — many candidates) and narrow as they progress (screening filters some out, interviewing more, deciding to the few, closing to the ones who accept) — a funnel, from many candidates to a few hires. It’s the same funnel concept as sales/marketing, applied to hiring. Hiring is a funnel. Many in, few hired.
- Each stage filters. At each stage, candidates drop out (screened out, don’t pass interviews, declined offers) — the funnel narrows. Understanding where candidates drop out reveals the funnel’s shape and where to focus. Each stage narrows the pool. Filtering at every step.
- The funnel is measurable and improvable. Viewing hiring as a funnel makes it measurable (how many at each stage, conversion between stages) and improvable (where’s the funnel weak? — e.g. not enough good candidates sourced, or too many good candidates declining offers) — letting you diagnose and improve the hiring process (like the sales/marketing funnel-diagnosis). Measure and improve the hiring funnel. Diagnose the weak stage.
- Enough good candidates at the top matters. A key funnel insight: since the funnel narrows, you need enough good candidates at the top (sourcing) to end up with good hires at the bottom — a weak top (few/poor candidates) can’t yield good hires however good the later stages. Sourcing quality/quantity feeds the whole funnel. A strong top of funnel is essential. Good hires need good candidates first.
Viewing hiring as a funnel (candidates enter at sourcing and narrow through screening, interviewing, deciding, and closing) makes it measurable and improvable (diagnose where it’s weak), and highlights that you need enough good candidates at the top (sourcing) to get good hires at the bottom. Running this funnel well requires some key practices.
Running the hiring process well
A few practices make the hiring process effective — beyond just having the stages:
- Define what you’re hiring for. Before sourcing, define what you need — the role, required skills, and what a great candidate looks like (like an ICP for hiring). Clear criteria focus sourcing, screening, and evaluation (you can’t assess well against vague criteria). Know what you’re hiring for. Define the target first.
- Make it a good candidate experience. Great candidates have options, so the hiring experience matters — a respectful, efficient, communicative process (not slow, disorganized, or disrespectful) helps land good candidates (and protects your reputation). A poor process loses good candidates. Treat candidates well. Candidate experience wins talent.
- Move reasonably fast. Speed matters — great candidates get hired elsewhere while you deliberate, so a slow process loses them. Moving reasonably fast (efficient, decisive) while still assessing well is important (balancing thoroughness and speed). Don’t be so slow you lose good candidates. Move fast enough to win candidates. Slow loses talent.
- Involve the team, decide deliberately. Involve the team (who’ll work with the hire) in interviewing, and decide deliberately (on the evidence, with clear criteria — the next posts) rather than by gut or the loudest opinion. A well-run process (clear criteria, good assessment, deliberate decision) yields better hires. Run it deliberately, involve the team. Evidence-based, team-involved decisions.
The hiring process — sourcing, screening, interviewing, deciding, closing — is best run as a deliberate funnel (measurable, improvable, needing enough good candidates at the top), with practices like clear criteria, a good candidate experience, reasonable speed, and deliberate team-involved decisions. Treating hiring as a rigorous process (not ad-hoc) is what makes it reliable — and worth it, since people are everything. Next: interviewing and assessment — how to evaluate candidates well.
Key takeaways
- Hiring is a process — a repeatable, definable, improvable sequence of stages (not an ad-hoc scramble) — and treating it as such makes hiring reliable (consistently surfacing and selecting good candidates) versus casual ad-hoc hiring (inconsistent, error-prone); since people are the highest-leverage area, it deserves rigor.
- The stages are sourcing (find candidates — fill the funnel), screening (filter to promising ones worth deep evaluation), interviewing (assess in depth — the core evaluation), deciding (choose on the evidence), and closing (make and land the offer — great candidates have options, so winning them matters) — then onboarding begins.
- Hiring is a funnel (candidates enter at sourcing and narrow through each stage to the few who are hired), which makes it measurable (counts and conversions per stage) and improvable (diagnose where it’s weak — too few good candidates sourced, or too many declining offers).
- A key funnel insight: you need enough good candidates at the top (sourcing) to get good hires at the bottom — a weak top can’t yield good hires however good the later stages — so sourcing quality/quantity feeds the whole funnel.
- Run the process well by defining what you’re hiring for (clear criteria, like an ICP for hiring), providing a good candidate experience (great candidates have options), moving reasonably fast (slowness loses candidates to competitors), and deciding deliberately (on evidence with the team involved, not by gut) — rigor makes hiring reliable and worth it.