#Telephony

Articles about Telephony — exploring patterns, best practices, and real-world implementations in production systems.

1 post tagged with telephony. ← All posts

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Pratik Dhanave · ·6 min read

Building and Productionizing Voice Agents

A voice demo that works in a quiet room with a good headset is a long way from a voice agent that survives a noisy phone call from a real customer. Production voice AI has to handle bad audio, unpredictable humans, failures at every stage, and the peculiar demands of telephony — and it has to be evaluated in ways text systems never require. This closing post is about making a voice agent real.

A voice demo that works in a quiet room with a good headset is a long way from a voice agent that survives a noisy phone call from a real customer. Production voice AI has to handle bad audio, unpredictable humans, failures at every stage, and the peculiar demands of telephony — and be evaluated in ways text systems never require. Making a voice agent real.

#Voice AI#Production#Telephony#AI Engineering#Conversational AI#Speech#Evaluation

All posts on this site are written by Pratik Dhanave, an Agentic AI Architect with 7+ years building production distributed systems, multi-agent AI platforms, and cloud-native infrastructure. About the author → Each article includes working code, architecture diagrams, and references to the specific frameworks and standards discussed. Browse all posts or explore related topics using the tag cloud above.